A typical evaluation takes approximately 2 hours, and program plan updates for
families who have already had an initial evaluation take 1 ½ hours.
We encourage you to bring any team-members to the evaluation who
may be assisting, We will write an extensive program plan that will
give you step-by-step instructions for each strategy recommended.
We recommend that you bring a video camera with you to record the
session for review of suggestions and techniques demonstrated during
your appointment. You will receive your program plan within 2-4 weeks
after your meeting. Families and team members are
encouraged to contact the therapist with questions or concerns via
e-mail as they are working through the program, to ensure continued
progress toward your speech and language goals. We are here to
help in any way we can.
Scheduling
Once dates have been
selected, you will be asked to make a reservation. At that time you
will be asked to provide the days and times that would work best for
you, if there are multiple times available. If at all possible you will be asked to provide 3 options for
your appointment times and number them in order of preference. The
therapist’s itinerary will be based on a “first come, first served”
process. You will also be asked to secure your appointment
time with a credit card.
Insurance
Please note, if you have insurance and your
child has any history of
feeding difficulties (gagging, reflux, choking, and food
aspiration/pneumonia) or you have a plan that covers Speech Therapy,
the evaluation or program plan update may be covered. We recommend
including a letter from your doctor when your insurance paperwork is
submitted. Please be mindful that it is the family’s responsibility
to contact their health provider, as we can only accept payment
directly from the family (in the form of cash, personal check, Visa
or Mastercard).
Cancellation Policy
In our effort to be fair to all families who
sign up to participate
in an off-site clinic, a “21-day cancellation notification” policy has
been established. This means we require a minimum three week
notice for any cancellation. Since our goal is to keep costs down
for the families, we make airline reservations approximately one
month prior to travel so that we may take advantage of optimal
travel fares. If you are interested in an evaluation or program plan
update and would like to reserve a spot, you will need to provide a
deposit at the time of your reservation with a valid credit card,
expiration date and name as it appears on the card and the address
where the bill is mailed. Failure to cancel per our guidelines will
result in a charge of $150.00 to your credit card. This policy is
implemented in an effort to avoid further financial burden to the
families who honor their commitment and are forced to assume the
additional cost caused by the last-minute withdrawal of a family
from the schedule.
Fees & Travel Expenses
Please contact
Crossroads by email at
admin@cr-tc.com
for questions regarding
current rates.
